Farmer100 FAQ

How to Buy Runescape Accounts?
You can buy runescape accounts on Farmer100. Farmer100 collects sound runescape accounts from farmer100's farmers and players all over the world.How to buy Farmer100's Runescape Accounts?
Three Steps to Buy Farmer100's Runescape Accounts. Dead Simple
Step1: Contact Us. Contact our customer service via livesupport and talk about payment and responsibilities.
Step2: Make an Order and Pay
Click “Buy Runescape Account” or “Buy Account”, it will bring you to the account listings.
Choose your favorite account combat level, and click on the screenshot to check the account detail information.
Click “Buy Now: button to make your order and finish your payment.
Contact us via livesupport to confirm your order information and payment.
Step 3: Get your account
We will send an email to deliver account detail information within 24 hours, including username, password and bank pin
Login account and check all the detail information about the acc within one hour. If everything is ok, change the password and bank pin immediately.
If there’s any problem during playing your account, please contact us in time. We do not take any responsibility 14 days after we give the account to you. 

Farmer100 Runescape Game Service Agreement
27th, March 2007

According to the particularity of trading virtual items in online games, we made this agreement which Farmer100 and all runescape customers should respect jointly.
1. We won’t deal with all dispute or refund which beyond 6 months. Customers should propose the dispute, compensation or refund in six months. Any case which beyond six months, for such a long time, we can not investigate the related data, so we won't deal with them.
2. The prudoct and service we provide for runescape players include: Runescape money, Runescape powerleveling, Runescape items, Runescape guides, Runescape Quest Help and Runescape accounts. Customers can not exchange or refund the items or service which includes runescape money, runescape items, runescape quest help and runescape powerleveling. So when the customers buy product or service in Farmer100, they should confirm the information of orders carefully, such as the type of items, quantity, receiver and so on. If there is something wrong with the order information, customers should be responsible for that.
3. If customer bought an runescape account, when the customer received the information of runescape account, he/she should login the runescape account and check the information in 30 minutes: skills, level, bank, and items. If the customer has dispute on the runescape account, he should propose it in 30 minutes. If the runescape account customer gotten doesn’t tally with he /she ordered, we should exchange the runescape account for customer in 3 days or we can refund in one day if the customer requests.
● If the runescape accounts without recovery questions or member records, the period of our responsibility is 3 days, customer must change the password and recovery questions in one hour when he got the runescape account, otherwise, if the password of the runescape account is changed by others in 3 days, we don’t have responsibility to find the runescape account. If the runescape account is locked or banned, we need 3 days to investigate the reason why the runescape account is locked or banned, if the reason is the customer doesn’t follow the rules of Jagex, we don’t have any responsibility to find the runescape account, but we will try our best to help our customer to find it, whether the runescape accounts can be found, it depends, we won’t take any responsibility. If the runescape account is locked or banned for other reasons, we can exchange a new runescape account or refund in 3 days if the customer requests. After 3 days, for any runescape account without recovery questions or member records, we won’t take any responsibility on it.
● If the runescape account has recovery questions or member records, the period of our responsibility is 14 days. If the runescape account is locked or banned in 14 days, we need 3 days to investigate the reason, if the reason is the customer doesn’t follow the rules of Jagex , we don’t have any responsibility to exchange a new runescape accounts or refund, we can try our best to help our customer to find the runescape account, but whether the runescape accounts can be found, it depends, we won’t take any responsibility. If the runescape account is locked or banned for other reasons, we can exchange a new runescape account or refund in 3 days if the customer requests. For any runescape account with recovery questions or member records, after 14 days, if the runescape accounts is locked, banned or stolen, we don’t have any responsibility to find the runescape accounts. When the customer get the runescape accounts, he must change the password and recovery questions in one hour, otherwise, if the recovery question or password is changed, we can try our best to help our customer to find the runescape account, but whether the runescape accounts can be found, it depends, we won’t take any responsibility.

1. Process
What’s the procedure of finishing a bid?
There are about 6 step to successfully bid on our website.
Step1: You should register on our site
Step2: Get the authorization to bid on farmer100.
Step3: Access to our auction department to bid merchandise you like.
Step4: After choosing the product you want just place a bid in the chatbox and then submit
Step5: After submittion your bid request, you will access to the bid confirming page. On this page you will check your bid information and submit again. Your bid request will be received by farmer100 at last. And you successful finish placing a bid.
Step6: There are maybe three results after that.
1. No other customer offers higher bids and you will win the merchandise when the bidding time ends.
2. Other customers provide higher bids and your former bid will be invalid. If you want to continue the bid, just repeat step4 until you finally win the product.
3. Other customers provide higher bids and you can’t afford a higher bid. Your bid end.

Why have I to get the authorization before bidding?
We set this rules just to keep our bidding service more justly and reliable. It can effectively prevent our customers away from shill bidding. Shill bidding is the process of creating additional accounts and or coordinating efforts with other users to artificially drive up the price of an item. Shill bidding is strictly prohibited. Users caught shill bidding will be temporary banned from farmer100 Auctions and we won’t refund their deposit.
We consider all our customers are reliable and it can reduce the chance of 

How can I access to the auction department?
There four ways to reach the auction department:
1. The auction part on the right of top navigation bar. Click it and you will access to the auction department.
2. The “Runescape account auction” link on the Ruescape part of left navigation bar
3. The auction promotion picture on the right part of the website.
4. The “runescape account auction” display column on the bottom of the site.

How can I get my deposit refunded?
1. Become our faithful customer. Usually we consider those who have placed more than three orders from us in 3 months as our faithful customers which can enjoy preferential treatment and we will refund your deposit and keep your bidding authorization active.
2. You can issue application to us to your deposit back and you will lose the qualification of bidding on our website. And your account will be suspended as inactive for our bidding service.

Why can’t I get back my deposit though I have issue the application?
The reason maybe as follows:
1. We have not got your application. It is always the lag of network communication and if this happens you should contact our live chat for help and we will refund your deposit as soon as we receive your request.
2. You have ever been against our bidding rules like shill bidding or won some product selling on our website without paying in specialized time. And we will take your deposit as the compensation. You will lost lose the bidding qualification at the mean time. You should contact out live help to solve the problem and thus get your authorization back.

What can I do if my bidding authorization is cancelled?
Just contact farmer100 live help to solve the problem.

How do I know if I've been outbid?
You will receive an email notifying you that someone has outbid your highest bid price. If the auction is still open, you will have a chance to place a new bid or proxy bid by going back to the auction page or by logging into My Account.

How do I know if I've won the auction?
After you have won the auction, you will receive an email notification with payment instructions. Once we receive and process your payment, we will notify the seller and instruct them to prepare the merchandise for pick up and/or delivery to the shipping address on file.

Why does the auction closing time get extended when the auction is about to close?
When a bid is submitted within the final 3 minutes of an auction, we automatically extend the auction closing time by 3 minutes in order to prevent auction sniping - the practice of placing a bid just as an auction is about to close. The auction will be extended as many times as necessary until there are no bids placed in the last 3 minutes before closing. The automatic auction extension benefits buyers because it gives you more time to respond with a new bid, rather than losing the merchandise to a sniper.

How can I monitor the status of my bids?
You can monitor the status of your bids on  My Account auction history section.

There are four sections of Bidding/Watching:
Bidding: This is a list of items on which you are currently bidding that have not closed yet.
Watching: This is a list of items you have added to your watch list. You will receive an email reminder when less than 12 hours remain in an auction. If you sign up to watch an item that has less than 12 hours until the end time, you will receive an email reminder immediately.
Won: This is a list of items that you have won.
Didn't Win:  This is a list of items that you did not win.

What is standard auction? What is special auction?
Standard auction is also called English auction. The seller sets a starting price and then accepts increasingly higher bids from the buyers. The highest bidder at any given moment is considered to have the standing bid, which can only be displaced by a higher bid from a competing buyer. If no competing bidder challenges the standing bid within a given time frame, the standing bid becomes the winner
Special auction is just like the form of Dutch auction. The seller begins with a high asking price which is lowered until some participant is willing to accept the auctioneer's price, or a predetermined reserve price (the seller's minimum acceptable price) is reached. The winning participant pays the last announced price.

Placing your first order with Farmer100.com is easy. Just follow the six steps below:
Step1 > Choose the item. Select the items you preferred and Click the “BuyNow” button, and it will take you to the Order Information page.

Step2 > Submit your information and choose a payment. Fill in all the necessary information carefully such as your contact email address, first and last name, character name and password if required, and so on. And then choose a payment. Click the “Check out” button to submit your order information and then confirm the information. And then it will take you to the special office website to finish your payment. A confirmation email will be sent to you with the Order ID, which helps you track your order status easily via our Live Chat, Email and Toll Free Phone.
Step3 > Complete your payment. Finish your payment. If you have any question about how to pay us, you can see the Payment Options and we have prepared the tutorial for each payment method, or you can directly contact us for online help.
Step 4 > Confirm your order. After your payment, please contact our Live Help to confirm your payment.

Step 5 > Delivery. We will deliver the goods you ordered immediately after confirming your payment except something unexpected happened like the goods is out of stock or you accidentally send us the wrong information about your account and so on. But it rarely happen, we will usually deliver the goods to you in time.

Step 6> Confirm the transaction. After the delivery we will send an email to you and we appreciate if you can reply us to confirm that you do receive the goods. And if you don’t reply us in 3 days we will we consider you received the goods and finish the transaction automatically at last.

Why does the price of currency change all the time?
Our prices are adjusted according to available stock and to remain competitive in the marketplace.
Additionally, our prices rise and fall to match the supply and demand of each game and server.

You can make payment by PayPal, Western Union, Money Order, and Wire Transfer (Bank Transfer).And credit card (Visa, MasterCard and Discovery) will be accepted in the near future.

I do not have or want a PayPal account, how do I pay with my credit or debit card?
We accept payments anywhere in the world using a variety of global and local payment methods, such as Credit Cards, Debit Cards. PayPal is our payment processor and you do not need a PayPal account to make a payment through PayPal.
Once you confirm your order on our website, you will be automatically transferred to the PayPal.com secure website, where you can enter your credit/debit card information securely and finalize your payment without needing or creating a PayPal account. The process is just like how you would enter your credit/debit card information on any other site except you do it on the secure PayPal.com website. You can of course use your PayPal account if you have one, but it is not required.
When you submit a payment this way without using or creating a PayPal account, PayPal is acting only as a generic payment gateway, and not a e-wallet service.

So far we have around 7 games which support “In game mail” way.World of Warcraft, Lord of the Rings Online, EQ2, Age of Conan, Perfect World, Warhammer, Star Wars Galaxies and EVE.Generally this method is fast and convenient but not safe enough. It may happen that you tell us the wrong character and we send the gold to the character you give us but you didn’t receive or your goods lose during mailing. Even some company may track our transaction which may cause damage to the both accounts especially to our farmers accounts which may cause them banned.

Some of the games require a face-to-face delivery, which allows our game players transfer game currency though real character contact. So far we have all games belonging to this list at our website.

For some other games we have multiple delivery methods, for example, for wow, we can trade by face to face also we use in-game Auction House system to finish the delivery. Please check the delivery note for each item on our website.

Making money also called farming money, through this way our farmers log on your account and make money for you. And the amount of gold they make depends on your account lvl. Totally we can make 2M RS money per day. It’s less effective than the other way but cost less either.

Transferring money means we transfer the money that our farmers have maked to your account. And the amount of gold they can transfer depends on how much money you have had before we start transferring. If there are more than 4M on your account,we can transfer 1-3M per hour. And if there is no money on your account , we can only transfer 0.3M per hour.Its a most effective way but cost more than making money.

Normally you may expect your order to be delivered within 15-20 minutes if we have enough stock. However there are multiple reasons that may affect the delivery, such as, the method of the payment, volume of the order and traffic condition of game servers, etc. For the delivery issues you can contact our 24/7 live chat service.

1>. Your payment to us is a paypal pending E-check payment. Your E-check is still not cleared yet. It can take up to a 7-9 business day for the funds to be cleared. Delivery will be made after payment status has become “Cleared”.

2>. As a new customer your first order amount is over 100USD by paypal and we will take more time to check the payment. After your payment gets verified, we will begin your order asap.

3>. Insufficient or wrong information is provided. For example, for most runescape service, we need your runescape character name and password, and even bank pin. Delivery can only be made until the right information is given. It is important that you provide us with a valid email for us to contact you. Please send us an email by your Paypal email and include your Order number and the correct character name. We will make delivery according to the new instructions that you given.

4>. The goods you order happens to be out of stock. And don’t worry about your order. we will take your order as emergency and will try our best to gather enough amount of gold you ordered and we will deliver them to you in 48 hours.

Once you submit your order, you will receive an order confirmation email with Order ID though which you may track any farmer100 purchase. Then you can come to the Quick Track Order: column on the right of our farmer100 homepage. Input your Email address or order NO. , you will get the details about your order and previous order processing. And you can also contact our Live Chat for help. You can also contact us by Email:service@farmer100.com

In case you have been waiting for a really long time with no response, please check your contact email if we once tried to reach you. Please feel free to contact us by any of the above methods provided.

Please rest assured that if we have stopped communicating with you, it is due to disconnection of internet. And it is impossible for us to contact you or meet you until the connection was resumed. To help you, there is an indicator on our website that will let you know if we are online or not. Simply contact us again when we are back online. In case of urgency, you can call us by phone or email. Contact us.

If we are online, YES! If we are not online and it is very critical for you to get instant delivery, please contact us first before making your payment. This is to ensure that we can deliver the item when you want it.

What security precautions are taken to protect my personal information?
Farmer100 takes the protection of our clients' personal information very seriously.
We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so too are we vigilant.
Additionally, the information submitted will never be disclosed to any third parties, and the method of transferring this data will occur either over our Verisign encrypted website or through a personal telephone call.

While your company is leveling my character is that possible for me to play and when I am off have your company continue the leveling?
Sure. We can do the non-stop leveling 24 / 7 or customize your schedule in a part-time procedure. Just contact us by Live Chat to let us know your desired schedule before we start.One of the important issues we would like to remind you is that please do not login to your account while we are leveling your character.
You may notify us by Live Chat to log out first before playing by yourself. Please only login at your specified time if you choose a part time service.
Our reminder again: please notify us first if you wish to play at any time in which is supposed we are working for the power leveling.

Do you deal with special orders? What if my desired leveling does not fit in your listed range? For example, I want to start from level 18 to 24 yet can only find 15-20, 20-25, etc. in your chart.
Yes, no problem. Please talk to our customer service via Live Chat. They will gladly help you place your order in particular.

How to sell Runescape accounts to farmer100?
Thank you for selling accounts to farmer100. We only accept RS account over combat level 60.
Five Steps to sell Runescape accounts to farmer100.
Step 1. Sign in or Sign up:
if you are already a member on farmer100 website, sign in and go straight to step 2. If not, register a member first. It is totally free.
Step 2. Contact us:
Contact our customer service via livesupport on our website to talk about payment and responsibilities.
Step 3. Submit Information:
Choose Service Type: click “buy/sell account” button and choose RS account, then get on the page “sell RS account”
Fill in Basic Information: fill in the basic information correctly and completely. Upload the skill, bank and character screenshot of the account. (Further please see below tips)
Fill in Detail Information: fill in the detail information about the account. If there’s recovery, fill in the blanks where answers exist. And then submit it.
Step 4. Receive feedback:
After you submit the request, we will check your account details and recover it. And then, you will receive a short message noticing the result. (Log on your farmer 100 account to see the message).
Refused. if the account fails to be recovered, it will not be put on sale on farmer100. If
you still want to sell it to farmer100, you should contact us and help us to recover it.
Accepted. If the account is recovered successfully, we will accept your account. We will mark the seller of your account as Farmer100, and you can not see it from your selling accounts list in your farmer100 account
Step 5. Get Payment:
If your account has no recovery or member records, after we find the buyer, we will pay you three days later. Otherwise, we will pay you 14 days later. We choose paypal as the only payment option, so you have to prepare a paypal account to accept our payment. How to use paypal? Click here

1. login your msn and minimize it.
2. press “ ctrl, alt, a” together
3. press left button of the mouse until you catch the picture you want
4. save the picture as jpg type.

Mark a Price: type the price which you make with our customer service online
Details: You are suggested to write down the highlights of your account to make your account more attractive.
Paypal Email: paypal email is the username of your paypal account. We will give payment to this paypal account.